วันอาทิตย์ที่ 22 มกราคม พ.ศ. 2555

Crucial Conversations: Tools for Talking When Stakes Are High

Product Description Product DescriptionCrucial Conversations gives you the tools to handle life's most difficult and important conversations, say what's on your mind, and achieve positive outcomes. You'll learn how to:

Prepare for high-impact situations with a proven technique
Make it safe to talk about almost anything
Be persuasive, not abrasive
Turn crucial conversations into the action and results you want

Product Description Crucial Conversations: Tools for Talking When Stakes Are High Read More
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